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Terms &
Conditions
Terms and Conditions
By making a purchase through the Huia Estate Vineyard Limited website, you acknowledge and agree to the Terms and Conditions outlined on this page. Please note that Huia Estate Vineyard Limited reserves the right to update or modify these Terms and Conditions at any time..
Cancellation
As a Huia Estate Vineyard Limited Wine Club member, you have the flexibility to skip, modify, or cancel your shipments at any time. We do ask that if you wish to cancel, you let us know in advance.

Please note, if we don’t hear from you after four consecutive shipments, we may need to cancel your membership. Similarly, if you haven’t made any wine purchases within a year, your membership will also be cancelled.

We’re always happy to help if you have any questions or need assistance managing your membership!
Your Card Will Be Charged
By joining the Huia Estate Vineyard Limited Wine Club, you authorize us to charge your credit card four times a year through our secure and encrypted payment system (Stripe). You will receive two reminders before each payment is processed, ensuring you're always informed.
Sale of Liquor Act
Huia Estate Vineyard Limited holds a New Zealand-owned off-license under the Sale of Liquor Act, which allows us to legally promote, sell, and deliver wine through online and mail order channels.

It is strictly prohibited for us to sell alcohol to anyone under the age of 18. Additionally, it is illegal for anyone under 18 to provide false information about their age in order to purchase alcohol.

By using our website and accepting our terms and conditions, you confirm that you are 18 years of age or older, and that you are not purchasing wine for anyone under the age of 18.
Wine Club Membership
By signing up as a Huia Estate Vineyard Limited Wine Club member, you agree to purchase a minimum of four shipments per year. When you check the box to confirm your acceptance of our Terms and Conditions at sign-up, you are agreeing to these terms. You are required to complete at least four shipments before your membership can be cancelled.
Wine Club Selection
Due to availability and seasonal variations, we reserve the right to adjust prices, offers, and the selection of wines at any time before accepting your order. If there are any significant changes, we’ll let you know and will not process your order without your consent.
Returns and Refunds Policy
At Huia Estate Vineyard Limited, we are committed to providing wines of the highest quality, free from faults or defects. In line with the Consumer Guarantees Act, we will replace any products that do not meet the standards of merchantable quality.

If you have any concerns or are dissatisfied with your purchase, please don’t hesitate to reach out to us at [email protected] Your satisfaction is our priority, and we are here to assist you.
Privacy Policy
At Huia Estate Vineyard Limited, we hold our customers' privacy in the highest regard. Your personal information will never be sold or leased to any third party, except as allowed under the Privacy Act 2020.

When you join our Wine Club or subscribe to our mailing list, your details will be securely stored in our database to receive periodic updates from us. Rest assured, any personal information we collect is kept safe in a private database and is used solely to enhance and maintain our relationship with you.
Payment Policy
Huia Estate Vineyard Limited accepts payments through Visa, MasterCard, and Amex. As a New Zealand-owned company, all payments are processed in New Zealand dollars, which include 15% GST.
Payment Security
At Huia Estate Vineyard Limited, we do not process or store your credit card information directly. All payment details are securely handled by Stripe, a trusted, PCI DSS-compliant payment service provider.

Your payments are processed securely through our bank and Stripe, both of which are committed to protecting your personal information. They use advanced technologies and strict protocols to prevent unauthorised access or misuse of your data.

While we take every precaution to ensure your information is protected, please note that we cannot take responsibility for any issues arising from your use of these third-party systems. Your security and privacy remain a top priority for us.
Delivery Times
At Huia Estate Vineyard Limited, we aim to have all purchases delivered within 3–5 working days. For quarterly Wine Club shipments, we kindly ask that you allow up to 10 working days for delivery.

We do offer international shipping—please note that additional costs will apply. For details about international orders, feel free to get in touch with us at [email protected]
Amendments
From time to time, Huia Estate Vineyard Limited may update these Terms and Conditions, including changes to wine selections and Wine Club member benefits. Any updates will be published on our website and will take effect once posted.

We encourage you to check back periodically to stay up to date. Your understanding and awareness of any changes are important to us.