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Privacy
Policy
Policy
Privacy Policy
At Huia Estate Vineyard Limited, we care deeply about your privacy and the trust you place in us.
Whether you're visiting our website, joining our wine club, following us on social media, or attending one of our events, we want you to feel confident that your personal information is in safe hands.
This Privacy Policy explains how we collect, use, and share your information when you interact with us—whether that's through our website at www.huiavineyards.com, email communications, event registrations, or other digital channels.
As a small vineyard, our goal is simple: to give you the best experience possible, while respecting and protecting your privacy. Most of the personal information we collect is related to your interactions with our wine club, website, events, and online platforms. We handle this information carefully and in accordance with New Zealand privacy standards, from our home at:
Huia Estate Vineyard Limited, 22 Boyces Road, RD 3, Rapaura 7273, Marlborough, New Zealand.
Whether you're visiting our website, joining our wine club, following us on social media, or attending one of our events, we want you to feel confident that your personal information is in safe hands.
This Privacy Policy explains how we collect, use, and share your information when you interact with us—whether that's through our website at www.huiavineyards.com, email communications, event registrations, or other digital channels.
As a small vineyard, our goal is simple: to give you the best experience possible, while respecting and protecting your privacy. Most of the personal information we collect is related to your interactions with our wine club, website, events, and online platforms. We handle this information carefully and in accordance with New Zealand privacy standards, from our home at:
Huia Estate Vineyard Limited, 22 Boyces Road, RD 3, Rapaura 7273, Marlborough, New Zealand.
What Our Privacy Policy Covers
Our Privacy Policy is here to give you a clear understanding of how we collect, use, and protect your information. It covers the following key points:
The types of personal information we collect and how we gather it
How and why we use tracking technologies (like cookies), and how they help us improve your experience
How we use and, in some cases, share your personal information
Our approach to handling your information when it’s collected through third-party websites
How you can access, update, or correct your personal information
How long we keep your personal data
What we do about privacy concerning minors
How to contact us if you have any questions or concerns
How and when we update this Privacy Policy
We want you to feel confident and informed when sharing your information with us, and this policy is our way of making sure we’re transparent about our practices.
The types of personal information we collect and how we gather it
How and why we use tracking technologies (like cookies), and how they help us improve your experience
How we use and, in some cases, share your personal information
Our approach to handling your information when it’s collected through third-party websites
How you can access, update, or correct your personal information
How long we keep your personal data
What we do about privacy concerning minors
How to contact us if you have any questions or concerns
How and when we update this Privacy Policy
We want you to feel confident and informed when sharing your information with us, and this policy is our way of making sure we’re transparent about our practices.
Understanding the Information We Collect
When you visit www.huiavineyards.com, we automatically collect some information to help us better understand how people are using our website and how we can improve it. This includes technical details such as the type of browser you're using, your IP address, time zone, and any cookies that may be installed on your device.
As you move through the site, we also gather insights into which pages you visit, what products you view, how you found us (through a search engine, another website, or a link), and how you interact with the site overall. We call this “Device Information.”
In some cases, and always in line with privacy laws, we may also use tools like Google Analytics or social media insights to understand general demographic trends—such as age, gender, or areas of interest—when that information is available. These insights help us tailor our digital experiences to better reflect what our visitors care about most.
As you move through the site, we also gather insights into which pages you visit, what products you view, how you found us (through a search engine, another website, or a link), and how you interact with the site overall. We call this “Device Information.”
In some cases, and always in line with privacy laws, we may also use tools like Google Analytics or social media insights to understand general demographic trends—such as age, gender, or areas of interest—when that information is available. These insights help us tailor our digital experiences to better reflect what our visitors care about most.
How We Gather Information to Improve Your Experience
To help us understand how visitors engage with our website and to improve your experience, Huia Estate Vineyard Limited uses a few standard tracking technologies. These tools allow us to tailor our offerings to better reflect your interests and needs.
Here’s what we use and why:
Cookies
Cookies are small data files placed on your device or computer, often including a unique anonymous identifier. They help our website remember things like your preferences or what’s in your cart. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
Log files
These track actions taken on our website. They collect data such as your IP address, browser type, internet service provider, referring and exit pages, and the date and time of your visit. This helps Huia Estate Vineyard Limited better understand how people navigate our site.
Web beacons, tags, and pixels
These small electronic files allow us to gather information about how you interact with different parts of the website—for example, what pages are most visited or how effective our emails are.
In addition to these tools, Huia Estate Vineyard Limited uses a secure eCommerce and customer management platform called Commerce7. This platform collects personal information when you make (or attempt to make) a purchase through our site. The information gathered includes your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to this as Order Information.
We also use Klaviyo to manage our communications with email subscribers. This allows Huia Estate Vineyard Limited to share relevant updates, offers, and wine club news with those who’ve opted in.
If you're a Wine Club member or an online customer, you have the option to securely store your payment details through Stripe, our trusted payment gateway. Stripe is committed to safeguarding your personal information and uses advanced technologies and strict protocols to protect it from unauthorised access, use, or disclosure. You can read more about Stripe’s privacy policy at stripe.com/gb/privacy.
Here’s what we use and why:
Cookies
Cookies are small data files placed on your device or computer, often including a unique anonymous identifier. They help our website remember things like your preferences or what’s in your cart. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
Log files
These track actions taken on our website. They collect data such as your IP address, browser type, internet service provider, referring and exit pages, and the date and time of your visit. This helps Huia Estate Vineyard Limited better understand how people navigate our site.
Web beacons, tags, and pixels
These small electronic files allow us to gather information about how you interact with different parts of the website—for example, what pages are most visited or how effective our emails are.
In addition to these tools, Huia Estate Vineyard Limited uses a secure eCommerce and customer management platform called Commerce7. This platform collects personal information when you make (or attempt to make) a purchase through our site. The information gathered includes your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to this as Order Information.
We also use Klaviyo to manage our communications with email subscribers. This allows Huia Estate Vineyard Limited to share relevant updates, offers, and wine club news with those who’ve opted in.
If you're a Wine Club member or an online customer, you have the option to securely store your payment details through Stripe, our trusted payment gateway. Stripe is committed to safeguarding your personal information and uses advanced technologies and strict protocols to protect it from unauthorised access, use, or disclosure. You can read more about Stripe’s privacy policy at stripe.com/gb/privacy.
What We Do With the Information You Share
When you place an order through our website, we use the details you provide—such as your name, contact information, and payment details—to process your purchase, organise delivery, and send through any invoices or order confirmations.
Beyond fulfilling your order, we may also use this information to keep in touch with you about things we think you’ll enjoy—like special offers, upcoming events, or news from the vineyard. We’ll only send these updates if you’ve chosen to hear from us, and you’re always free to opt out at any time.
Here’s how we typically use your information:
To complete your purchases and manage deliveries
To communicate with you about orders, promotions, or events (if you’ve opted in)
To check for any unusual or potentially fraudulent activity
To understand what’s working on our website, and where we can make improvements
We also collect technical “Device Information”—like your IP address or browsing activity—to help us:
Keep our website secure
Understand how people are using our site
Measure the impact of our advertising and promotions
If you're a member of our Wine Club, we'll use your information to send reminders about upcoming shipments, billing dates, delivery updates, and any expired payment details. For full details, please refer to our Wine Club Terms and Conditions on our website.
Beyond fulfilling your order, we may also use this information to keep in touch with you about things we think you’ll enjoy—like special offers, upcoming events, or news from the vineyard. We’ll only send these updates if you’ve chosen to hear from us, and you’re always free to opt out at any time.
Here’s how we typically use your information:
To complete your purchases and manage deliveries
To communicate with you about orders, promotions, or events (if you’ve opted in)
To check for any unusual or potentially fraudulent activity
To understand what’s working on our website, and where we can make improvements
We also collect technical “Device Information”—like your IP address or browsing activity—to help us:
Keep our website secure
Understand how people are using our site
Measure the impact of our advertising and promotions
If you're a member of our Wine Club, we'll use your information to send reminders about upcoming shipments, billing dates, delivery updates, and any expired payment details. For full details, please refer to our Wine Club Terms and Conditions on our website.
How We Handle Information Shared Through Third Parties
At Huia Estate Vineyard Limited, we take your privacy seriously—whether you’re interacting with us directly or through a third-party platform. In some cases, we may need to share your personal information with trusted partners or service providers. This only happens for specific, legitimate reasons, and we make sure your information stays protected every step of the way.
Here’s when and why your information might be shared:
Marketing (With Your Consent)
If you’ve given us permission, we may share your information for marketing purposes—for example, to keep you updated with offers or news we think you’ll love.
Support Services
We sometimes work with trusted contractors or support teams to help us deliver parts of our digital experience—such as email communications or technical support. When we do, they are required to follow the same strict privacy standards as Huia Estate Vineyard Limited, and to treat your information with the same level of care. Your personal data stays secure and confidential.
Legal Requirements
In rare cases, we may need to share your personal information if required by law—such as to respond to a legal request (like a subpoena or search warrant) or to protect our rights.
Changes in Our Business
If Huia Estate Vineyard Limited is ever involved in a business transition—such as a merger, acquisition, or sale of part or all of the business—your personal data may be part of that process. In such events, your information will only be handled in ways that are permitted by law, and with the same commitment to privacy.
Here’s when and why your information might be shared:
Marketing (With Your Consent)
If you’ve given us permission, we may share your information for marketing purposes—for example, to keep you updated with offers or news we think you’ll love.
Support Services
We sometimes work with trusted contractors or support teams to help us deliver parts of our digital experience—such as email communications or technical support. When we do, they are required to follow the same strict privacy standards as Huia Estate Vineyard Limited, and to treat your information with the same level of care. Your personal data stays secure and confidential.
Legal Requirements
In rare cases, we may need to share your personal information if required by law—such as to respond to a legal request (like a subpoena or search warrant) or to protect our rights.
Changes in Our Business
If Huia Estate Vineyard Limited is ever involved in a business transition—such as a merger, acquisition, or sale of part or all of the business—your personal data may be part of that process. In such events, your information will only be handled in ways that are permitted by law, and with the same commitment to privacy.
How You Can Access or Update Your Information
We believe your personal information should always be easy for you to access and manage. If you have an account with Huia Estate Vineyard Limited, you can log in at https://www.huiavineyards.com to review and update details such as your email address, courier or delivery address, and stored payment information, in line with legal requirements.
If you’d prefer to speak with us directly, or if you’d like to access, correct, or remove any of your personal information, you’re welcome to contact us by email at [email protected] We’re happy to help.
Want to opt out of communications?
If you no longer wish to hear from us through certain channels, you can opt out at any time using the following options:
Email newsletters: Click the unsubscribe link at the bottom of any email, or email us directly at [email protected]
Facebook: https://www.facebook.com/huiavineyards
Instagram:https://www.instagram.com/huia_vineyards
We’ll always respect your preferences and make sure your requests are handled with care.
If you’d prefer to speak with us directly, or if you’d like to access, correct, or remove any of your personal information, you’re welcome to contact us by email at [email protected] We’re happy to help.
Want to opt out of communications?
If you no longer wish to hear from us through certain channels, you can opt out at any time using the following options:
Email newsletters: Click the unsubscribe link at the bottom of any email, or email us directly at [email protected]
Facebook: https://www.facebook.com/huiavineyards
Instagram:https://www.instagram.com/huia_vineyards
We’ll always respect your preferences and make sure your requests are handled with care.
How Long We Keep Your Information
When you place an order with Huia Estate Vineyard Limited—whether through our website or any of our digital platforms—we’ll hold on to your order details for our records. This helps us provide better service and keeps everything running smoothly.
We’ll retain this information unless you ask us to remove it. If at any point you'd like us to delete your personal data, just reach out—we’ll take care of it promptly and in line with privacy laws
We’ll retain this information unless you ask us to remove it. If at any point you'd like us to delete your personal data, just reach out—we’ll take care of it promptly and in line with privacy laws
Our Policy on Age
At Huia Estate Vineyard Limited, we take our responsibility seriously when it comes to the enjoyment of wine. Our website and online store are intended for individuals who are 18 years or older.
To access our store, users must confirm that they are of legal drinking age in New Zealand. We do not knowingly collect personal information from anyone under the age of 18.
If you are under 18, we ask that you please refrain from using our online store or submitting any personal information through our site.
To access our store, users must confirm that they are of legal drinking age in New Zealand. We do not knowingly collect personal information from anyone under the age of 18.
If you are under 18, we ask that you please refrain from using our online store or submitting any personal information through our site.
Need to Get in Touch?
If you have any questions about how we handle your personal information—or if you’d like more details about our privacy practices—we’re here to help.
You’re welcome to contact us at any time:
Email: [email protected]
Phone: +64 3 5728326
Mailing Address:
Huia Estate Vineyard Limited
22 Boyces Road, RD 3
Rapaura 7273
Marlborough, New Zealand
If you ever have a concern or would like to make a privacy-related complaint, please reach out. We’ll do our best to respond promptly and thoughtfully.
You’re welcome to contact us at any time:
Email: [email protected]
Phone: +64 3 5728326
Mailing Address:
Huia Estate Vineyard Limited
22 Boyces Road, RD 3
Rapaura 7273
Marlborough, New Zealand
If you ever have a concern or would like to make a privacy-related complaint, please reach out. We’ll do our best to respond promptly and thoughtfully.
Changes to Our Privacy Policy
At Huia Estate Vineyard Limited, we regularly review our privacy policy to ensure it stays up to date. Any updates or changes will be posted here on this page, so you always know what’s happening with your personal information.
Last updated: May 2025
Last updated: May 2025